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- For UK orders of £25 (inc VAT) and over postage and packing is free.
- For UK orders under £25 a postage and packing charge of £3.95 (inc VAT) is payable . Please Note: This charge covers the administrative cost of processing a small order which includes postage, packing, handling and order administration.
- We are sorry but we no longer deliver outside the UK.
- Orders are usually sent out on the same or next working day. Provided we have the item in stock we will send out most orders within two working days.
- If the item is not in stock or there is a delay with dispatch, we will advise you of expected delivery time and you will have the option to wait or cancel your order.
- Custom printed orders take longer – please see relevant product information about this or ask us.
- Very large or complex orders may take longer – we will advise you of expected dispatch date.
- If you need your order urgently for an event please contact us as we will do our best to meet your deadline and will be able to advise you if this is possible.
- Small orders are sent by Royal Mail first class post (UK).
- Larger orders or higher value orders are sent by carrier service.
- If you need a small order to be sent urgently we can send it by carrier service (supplement is payable) – please contact us.
- We will advise you when your order has been dispatched.